Chapter Two - Creating Leadership Documents.

Summary:

In this chapter is telling that how we have to create leadership documents effectively. Professional documents fall into one of two broad types: (1) correspondence (text messages, e-mails, memos, and letters) and (2) Reports (including proposals, progress reviews, performance reports, and research documentation). Through their correspondence and reports leaders assert their influence in a wide range of organizational settings. Leaders write correspondence several times daily. They also write different kinds of reports, from complicated studies and white papers with recommendations and pages of analysis to shorter progress reviews. Audiences carry with them certain expectations when they receive and read the various genres of types of professional documents. This chapter focused on helping create leadership documents that accomplish communication purposes. And it began by applying these principles to creating documents.

In addition, this chapter discussed how to take make your documents coherent to your audience. Leaders achieve coherence by using a logical structure and effective organization and by making sure documents conform in content and format to expectations in the typical professional setting.